Your customer success automation should be just right. This article will share 7 CS tasks you can automate, and the ones you shouldn’t!
Not sure where to start with health scoring? Here's a beginner-to-expert guide, featuring insights & advice from Customer Success & ops leaders at Gong, Planhat, Mailmodo, and others.
Customer Success Platforms are WAY harder to buy than they should be. The differences are unclear, the pricing is unclear, and the whole process is just... hard. Here's some info to help you narrow down your list, & get demos only with platforms that are a good fit for your CS model.