Customer Success Platform
Integrations: An Overview

Comparing customer success platforms? Checking integrations is a pain. Here's a quick overview, so you don't need to keep 5+ tabs open checking integration pages, or waste time taking demos with CSPs that don't fit your tech stack.

CRM & sales integrations

Gainsight ChurnZero Planhat Vitally Catalyst Totango ClientSuccess
Salesforce ✅ ✅ ✅ ✅ ✅ ✅ ✅
HubSpot ✅ ✅ ✅ ✅ ❌ ✅ ✅
Pipedrive ✅ ✅ ✅ ❌ ❌ ❌ ✅
Close ❌ ✅ ❌ ❌ ❌ ❌ ❌
Gong ✅ ❌ ❌ ❌ ❌ ❌ ❌
Chili Piper ❌ ❌ ✅ ❌ ❌ ❌ ❌
Clearbit ❌ ❌ ❌ ✅ ❌ ❌ ❌

Helpdesk & support integrations

Gainsight ChurnZero Planhat Vitally Catalyst Totango ClientSuccess
Intercom ✅ ✅ ✅ ✅ ❌ ✅ ✅
Zendesk ✅ ✅ ✅ ✅ ✅ ✅ ✅
HelpScout ❌ ✅ ✅ ❌ ❌ ❌ ✅
Freshdesk ✅ ✅ ✅ ❌ ❌ ❌ ✅
Jira Software ✅ ✅ ✅ ❌ ❌ ✅ ✅

Data & data warehouse integrations

Gainsight ChurnZero Planhat Vitally Catalyst Totango ClientSuccess
Snowflake ✅ ✅ ✅ ✅ ✅ ✅ ✅
Redshift ✅ ❌ ❌ ✅ ✅ ✅ ✅
Segment ✅ ✅ ✅ ✅ ✅ ✅ ✅
RudderStack ❌ ❌ ❌ ✅ ❌ ❌ ❌
Stitch ❌ ❌ ✅ ❌ ❌ ❌ ❌
Fivetran ✅ ❌ ❌ ❌ ❌ ❌ ❌
BigQuery ✅ ❌ ❌ ✅ ✅ ✅ ✅
MySQL ✅ ❌ ❌ ❌ ✅ ✅ ✅
Postgres ✅ ❌ ❌ ✅ ✅ ✅ ✅

Product usage analytics integrations

Gainsight ChurnZero Planhat Vitally Catalyst Totango ClientSuccess
Mixpanel ✅ ✅ ✅ ✅ ✅ ❌ ✅
Amplitude ❌ ✅ ✅ ❌ ❌ ❌ ❌
Pendo ❌ ✅ ✅ ✅ ❌ ❌ ✅

Misc. other integrations

Gainsight ChurnZero Planhat Vitally Catalyst Totango ClientSuccess
Stripe ❌ ✅ ❌ ✅ ❌ ❌ ❌
Recurly ❌ ✅ ❌ ✅ ❌ ❌ ❌
Zapier ❌ ❌ ✅ ✅ ❌ ✅ ✅
Slack ❌ ✅ ✅ ✅ ✅ ✅ ✅
Gmail ❌ ✅ ✅ ✅ ✅ ❌ ✅
Google Calendar ❌ ❌ ✅ ❌ ✅ ❌ ❌

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Paula Britta PalmRoi KiouriSarah Keliris